Value Added Services

Vertex brings value, not just through the delivery of products and solutions, but also through the provision of additional services that boost customer retention and development for our Business Partners. Our value-added services can save you both time and money.

Services are an Integral part of a total IT Solution. Vertex aims to provide extensive service resources, knowledge base and network by which you can quickly and cost-effectively expand your offerings, seamlessly transforming your company into the single-source provider and trusted advisor customers’ need.

Professional & Consultancy Services

Vertex, ICT consulting and professional services can add value to our resellers clients business by providing strategy, architecture, implementation and integration services to help plan, build, improve and innovate their IT and business solutions. We provide these services across a range of technologies and delivery models including mobility, cloud, network, communications​, data centre, end-user computing, security, and sustainability.

Our professionals advise to your client on optimal ways to use technology and services to transform their ICT environment and achieve higher levels of innovation. We help them develop a strategic roadmap that aligns their IT strategy and investments to their business priorities. We also assist in developing specific strategies for network, communications, security, data centre, end-user computing, applications, and IT-as-a-service to help you unlock the potential of these emerging technologies.

Pre Sales Technical Support

Vertex provides a complete set of pre-sales, implementation and post-sales services that provide essential support to the reseller partner community. Our professional services are designed to augment and enhance our reseller customers’ implementation and support offerings without increasing costs to support your customers.

We can provide resellers with qualified and certified engineers experienced in designing complete multi-vendor solutions, and we can also provide general installation services. This helps you service the needs of your customers without the need to be fully certified or maintaining in-house technical resources.

Clinician Education Session

Product Trainings

Vertex can help you acquire the knowledge and expertise needed to maximize the return on your IT investment. We offer a comprehensive range of training and enablement solutions to complement our large portfolio of IT solutions and products. We offer a wide range of technical, high-end and bespoke trainings and courses delivered by certified trainers with real-life practical experience.